FAQs

What is TAT? All items ordered from this site have a standard turn around time of 4-6 weeks. It is usually around the 5 week mark when orders are shipping out/ready for pickup. The Facebook VIP group has updates posted when needed. Please plan accordingly, as refunds will not be issued due to timing. Please double check TAT before inquiring about an order.

Where do I find fabric prints? Fabric prints can be found from the Stitching Fire website's home page, listed at the top under "Print Options" or in the Facebook VIP group's photo albums.

What is the return/refund policy? Refunds are offered at the owner’s discretion pending review of condition of item(s) and reason for return. Please contact us if you have an issue with your order.

What size do I need? Please order your regular "store bought" size for the  best SF fit.

What if my item has shipped, but I have not received it? SF is NOT responsible for packages after they have been picked up by the postal carrier. If you are missing an order, please check your tracking info or contact your post office for assistance.